Pricing
From the independent professional to the clinic network — a per-session credit model, with no surprises on the bill.
Plans
FROID has evolved into a multi-organization architecture, built for independent professionals, clinics, and mental health teams. Every plan offers sessions with multimodal speech analysis, vocal metrics, semantic segments, detailed reports, and FROID Explains support.
For the professional who wants to use all of FROID's core clinical capabilities in their individual practice.
For clinics and teams that need to share patients, organize professionals, and work with supervision.
The scale plan: for larger networks and operations, with every FROID capability enabled and priority access to new features as they launch.
The package total is the amount actually charged; the reference unit price is informational and may not exactly match simple division of the total, due to per-currency rounding. Prices shown in US dollars. Billing in BRL, EUR, or CNY also available at checkout, with the value validated by Stripe. User limits include active members, invited members, and pending invitations, including the owner.
Comparison
The clinical foundation is generous across every plan — the difference lies in the organization: how many users, which roles, and what level of supervision and auditing your operation needs.
| Feature | PRO | PLUS | MASTER |
|---|---|---|---|
| Session & capture | |||
| Session with video | ✓ | ✓ | ✓ |
| Patient and professional speech capture | ✓ | ✓ | ✓ |
| Full session transcript | ✓ | ✓ | ✓ |
| Semantic time segments | ✓ | ✓ | ✓ |
| AI speech summary | ✓ | ✓ | ✓ |
| FROID Explains | ✓ | ✓ | ✓ |
| Simplified layout | ✓ | ✓ | ✓ |
| Detailed layout | ✓ | ✓ | ✓ |
| Full session report | ✓ | ✓ | ✓ |
| Metrics & indicators | |||
| IPM and IDM | ✓ | ✓ | ✓ |
| Emotional zones and predominant tone | ✓ | ✓ | ✓ |
| Words per minute and dissonances | ✓ | ✓ | ✓ |
| Neuroacoustic bands | ✓ | ✓ | ✓ |
| Sub-harmonics | ✓ | ✓ | ✓ |
| MFCC7 × MFCC9 | ✓ | ✓ | ✓ |
| Jitter and Shimmer proxy | ✓ | ✓ | ✓ |
| Vocal biomarkers | ✓ | ✓ | ✓ |
| Clinical risk indicators | ✓ | ✓ | ✓ |
| Patients & integration | |||
| Patient and session history | ✓ | ✓ | ✓ |
| Patient portal and consent | ✓ | ✓ | ✓ |
| Google Calendar integration | ✓ | ✓ | ✓ |
| Organizational data isolation | ✓ | ✓ | ✓ |
| Organization & team | |||
| Organization member management | 1 user | Up to 10 | Up to 35 |
| Organizational roles | Individual | ✓ | ✓ |
| Multi-professional management | — | ✓ | ✓ |
| Clinical supervision | — | ✓ | ✓ |
| Team patient assignment | — | ✓ | ✓ |
| Advanced organizational auditing | — | ✓ | ✓ |
| Team-shared credits | — | ✓ | ✓ |
| Priority access to new features | — | — | ✓ |
FROID MASTER — every FROID capability enabled in a single plan.
How credits work
Plans work as session credit packages: each session completed consumes one credit. No mandatory monthly fee.
Optional and transparent: depends on explicit consent, triggers only when the balance reaches zero, repurchases the same package, keeps the chosen currency, and uses the value validated by Stripe. If payment fails, a new action from the customer may be required.
Stripe is the financial authority of the purchase. FROID only releases credits after confirming the completed payment directly with Stripe — amount, currency, package, and beneficiary organization. The browser returning to FROID is not, by itself, enough to grant access; and a failed payment never releases credits.
We are in a phase of controlled availability: onboarding is guided by the FROID team, who help configure the organization, roles, and first patients. Applicable documents and acceptances are presented based on the country entered at sign-up — commercial availability can be enabled separately in each market.
Before deciding
You don't need to sign up to explore. See the product in action or talk to the team about a pilot for your practice.