Frequently Asked Questions

FROID Psique · Frequently asked questions

Answers before the decision.

Understand how to use FROID Psique without confusing an instrumental record with a clinical conclusion.

Measures and interpretation

Does FROID identify seven emotions?

No. It organizes movements into seven families of compatible patterns. The configuration does not determine the person's feelings. Meet the families.

Does confirming a pattern mean emotional certainty?

No. It means the same variant reappeared in distinct frames. Context and professional assessment are still necessary.

Does facial recording work without voice available?

Yes, when the facial capture is valid. Each channel declares its measurement capability independently.

Does the system recognize a fake smile or false calm?

No. Variants are described by the available measures, with no conclusion about authenticity or emotional concealment.

Were the 12 bands replaced by seven families?

No. The bands organize vocal energy; the families organize facial movements. They are different dimensions. See the technology.

Do IPM and IDM measure conflict between voice and face?

No. They are derived from vocal measures. Facial-vocal dissonance is without measurement capability.

Use and subscription

Do I need special equipment?

The proposal uses a camera, microphone and browser. Capture quality, permissions, device compatibility and connection must be verified at implementation; we do not promise adequate reading under any condition.

Does the system record the session for playback?

The architecture described for this version does not provide a replayable audio or video file. Transcript, measures and notes may remain stored in accordance with the applicable documents. See the flows and retention limits.

How do I subscribe?

The V2 model separates analysis credits from the organizational license. See the model and ask the team for the current terms.

Does FROID replace the professional or monitor emergencies?

No. It supports observation and review; it does not replace assessment, diagnosis, clinical conduct or an emergency service. The absence of an alert does not indicate the absence of risk.

I see patients on my own and through a clinic. How are they kept apart?

By the organization that is active when the invitation is created. Every professional has an organization of their own, "Solo", and can be a member of clinics; the invitation and the report are stamped with the active organization. In the panel each patient shows the stamp "Solo" or the clinic's name. The clinic sees only what was stamped with it; the professional sees everything they wrote themselves. Check the active organization before creating the invitation.

How do roles, quotas and visibility work in a clinic?

Owner and administrator see every patient and report and manage members, patient assignments, quotas and report visibility ("restricted", the default, or "whole clinic"). The supervisor sees everything and manages assignments. The professional sees their own patients and those assigned to them. The clinic buys credits into a single balance; the person in charge may give a professional a session limit, which blocks the creation of a new session once reached. Without a limit, the professional draws on the clinic's balance until it runs out.

How do I activate and use the clinic's schedule?

The owner activates the V2 roles in Clinic management, section "Roles and schedule". Administration grants the roles: clinician, front desk, clinical supervisor and administration. Each clinician registers their own weekly availability; front desk, administration and the supervisor book, reschedule and cancel for any clinician in "Clinic schedule", and the clinician handles their own in "My schedule". The internal schedule is the source; Google Calendar mirrors it. The patient's name is shown to front desk and administration; the clinician sees the names of their own patients and the others by identifier; the supervisor sees identifiers only.

What can FROID Explica look up about my sessions?

Every segment of the open session, with each measure's deviation from the baseline computed by the server, and the transcript with the time of each line. When the question compares, it looks up the patient's sessions, the patients of the person asking, the clinic aggregate and transcript excerpts by time, always under the same access the person already has in the panel. To place a value, it looks up the Data-FROID population reference: the distribution of a measure across the anonymous session corpus, with a cohort floor and no number below it; it is FROID's corpus, not a clinical norm. In the report it answers with one table per segment. It never listens back to anything, because nothing is recorded, and it does not compute percentages on its own.

Does your question depend on your routine?